Information technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.
A managed service provider works differently than the old school break-fix model. Rather than leaving you to manage your technology and only performing maintenance once a system has failed, the MSP takes steps to ensure that your IT is more reliable and is better suited to your business’ particular needs. Perhaps most importantly, an MSP will maintain your IT for you, ensuring that business-disrupting events are avoided whenever possible.
Let’s run through a scenario to show exactly how entrusting an MSP can benefit your business.
Managing a business comes with many responsibilities, so it’s only natural that some things may fall by the wayside every now and again. However, if installing an updated version of one of your solutions to each workstation is repeatedly pushed back in favor of other needs, your business will be missing out on some very real benefits.
For instance, there may be a serious vulnerability in the version of the program you’re running that this update fixes. Without the update, you are left vulnerable to an attack that could potentially end up causing your business to fail. Yet there just isn’t time in the day to commit to updating every employee’s workstation, and that’s assuming that you’re even aware that the update is available. After all, you’re still trying to manage your other responsibilities, too.
With managed services, your MSP will make sure to keep their eye on your technology, and check for updates regularly, on your behalf. This ensures that your applications aren’t missing updates just because nobody knew about them. Plus, your MSP can remotely run the update installation during the company’s off-hours and avoid creating downtime for employees.