Manage - IT Support Service

Our managed IT support solution provides your organisation with an external IT department designed to meet your specific needs and give you peace of mind.

We can take care of every aspect of your organisations IT service, in line with our industry standard practices, to deliver the best experience for your users and your customers.

With almost two decades of experience to draw from, we have refined our IT support service to focus on our customers needs. The service is comprised of our experienced people, best-practice processes and the latest technology all available for one fixed monthly fee. 

In addition to our proactive technical support team, you can also draw on our other divisions, such as IT Security or Procurement, to avail of the package that is right for you.

Our managed IT service includes:

  • Fixed Monthly Price
  • Desktop and Application Management
  • Server and Business Database Application Assistance and Support
  • Firewall and Endpoint Security
  • Managed Backup for Desktop, Server and Firewall
  • Pro-active Account Management to keep you in control of IT budgets and planning

Managed Endpoint Security

  • Patch Management
  • Anti Virus
  • Anti Malware
  • Web Controls / DNS Filtering
  • Users Management

Managed Firewall

  • Implementation & Proactive Monitoring

Managed Server

  • Hardware Support
  • OS / Application Support& Updates
  • Remote Monitoring & Management

Managed Desktop

  • Recommended Practice and Implementation
  • Telephone & Email Support
  • Includes Desktop, Laptop & Mobile
  • Remote Helpdesk
  • Microsoft Application Support

Managed Backup

  • Backup Planning & Management
  • Business Continuity
  • Disaster Recovery

Technology Procurement

Keeping up-to-date with the latest hardware and software releases is difficult, and persisting with older technology can hamper staff productivity. Luckily, we can take care of all your IT needs to ensure your business always stays one step ahead. 

Brandon Global IT can provide for all of your technology needs, from software licencing and devices to security and antivirus. 

  • Desktops & Laptops
  • Servers & SANs (Storage Area Networks) 
  • Monitors & Peripherals.
  • Standardisation of Client Devices
  • Microsoft Software Licensing Expertise
  • Hardware Warranty Management & Renewals
  • Security Renewals, AV, Web filtering, Firewall
  • Backup & Recovery Software & Renewals

Need something post-haste? Check out our IT Quick Quotes service:


 
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Veeam Availability Suite

Availability for the Modern Data Centre

Veeam® Availability Suite™ delivers Availability for the Modern Data Center™ to enable the Always-On Business™ with solutions that provide recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data.

Veeam recognizes the challenges in keeping a business up and running at all times and addresses them with solutions that provide high-speed recovery, data loss avoidance, verified protection, leveraged data and complete visibility.

Learn more about Veeam Availability Suite

Veeam Backup & Replication

#1 VM Backup™

Veeam Backup & Replication™ leverages technologies that enable the modern data center, including VMware vSphere, Microsoft Hyper-V, NetApp storage, and HPE 3PAR StoreServ and StoreVirtual Storage, to help organizations meet recovery time and point objectives (RTPO™), save time, mitigate risks, and dramatically reduce capital and operational costs.

Learn more about Veeam Backup & Replication

Veeam ONE

Complete visibility of the IT environment

Veeam® ONE™ provides complete visibility of the IT environment through monitoring and alerting tools, so that you can discover and be alerted to issues and potential problems before they have a significant impact on operations. With Veeam ONE, a key component of the Always-On Business™ is within reach and helps make Availability for the Modern Data Center™ a reality through 24/7 real-time monitoring and alerting, resource optimization and capacity planning, and documentation and management reporting.

Learn more about Veeam ONE


“We have never encountered a downside to dealing with Brandon. Anytime we do have a problem it is quickly and easily resolved. We feel that there are excellent communication channels in place which underlines Brandon’s top position in the IT consulting market. The company appointed an operations manager, an invaluable asset, to oversee the implementation and transition from start to finish which ensured a smooth process.”
— David McAllister, Chief Technology Officer, Equinoxe Alternative Investments