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Most people just want IT to work and not have to think about what's going on in the background. Unfortunately some IT service companies aren't doing everything they should be to keep your systems and business safe.

The following 3 simple checks will allow you to see if they have your IT is in top shape. 

If something doesn't look quite right, don't hesitate to contact our team who will be delighted to provide some assistance and advice. 


1. Patch Management 

Keeping your computer patched and up to date serves as a strong protection against malware. Your IT provider should do this as a minimum to deter attacks from would-be hackers.

To check for yourself that your Windows operating system is up to date:

  • Go to Control Panel > System and Security > Windows Update 

This page will let you know if you are up to date, and when the latest updates were installed.

For a more in-depth review, Microsoft offer a free tool called Microsoft Baseline Security Analyzer (MSBA) that scan your system for any vulnerabilities and helps you to correct them.


2. Regular Backup

With IT, it is always best to prepare for the worst and in many cases losing all of your data is the worst case scenario. Luckily if you have a robust Backup Plan in place you will be able to recover files. To check if your computer is being backed up regularly;

  • Go to Control Panel > System and Security > Backup and Restore

Here you will see if your data is being backed up to a second location. If your IT support company is not backing up your files you will see something like this.


3. AntiVirus Protection

To make sure you have current active antivirus protection in place:

  • Go to Control Panel > Action Center. Click the drop down arrow beside Security.

Here you will see if Virus Protection (and Spyware Protection) is turned On.